Effective Date: July 21, 2025
At The Cakehouse Calgary, accessible from www.thecakehousecalgary.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and place orders for our products.
1. Information We Collect
When you visit or interact with our site, we may collect the following information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment providers)
b. Non-Personal Information
- Browser type and version
- Pages visited
- Time spent on pages
- IP address
- Device type
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to customer inquiries and support requests
- Send order confirmations and updates
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties in the following cases:
- Payment processors (e.g., Stripe, PayPal)
- Shipping services (if applicable)
- Website plugins and analytics tools (to help run the site securely and efficiently)
These third parties are required to keep your information confidential and only use it to provide their specific services.
4. Cookies
Our website uses cookies to:
- Remember your cart and login preferences
- Analyze site traffic and performance
You can adjust your browser settings to block cookies or notify you when cookies are being used.
5. Data Retention
We retain your order and contact information for as long as necessary to:
- Complete your transactions
- Fulfill legal and tax obligations
- Provide customer service
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or limit how we use your data
- File a complaint with your data protection authority
To request any of the above, please contact us using the information below.
7. Security
We take reasonable steps to protect your data using secure connections (SSL) and trusted payment gateways. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
[Your Business Name]
Email: [your@email.com]
Phone: [optional]
Address: [optional for a home-based business — you may omit or use a P.O. Box]